Why Farm Fresh Direct

For growers

More than a place to sell: your own online farm stand

Post what you grow, get paid before you pick, and meet buyers at your farm or your market stall. Run Farm Boxes on your own or with neighboring farms. Here is what you get, what it costs, and exactly how payouts and cancellations work.

What it costs

You keep 94%

  • A 6% seller fee on each completed sale, taken out of your payout. Nothing when you sell nothing.
  • Free to list, with no monthly subscription and no startup costs.
  • Card processing is paid out of our fees, not yours.
  • Shared Farm Boxes: each farm is paid its own part less the same fee, and partners pay the host farm 5% of their part for packing the boxes.

Example: you sell $20 of tomatoes. You are paid $18.80.

How you get paid

  1. A buyer orders and pays in full online. You get an email.
  2. You mark the order ready within 3 days (or of your listing's harvest date, if that is later), and tick the days and times the buyer can come.
  3. The buyer gets your pickup address and has 3 days to collect.
  4. At pickup, scan the buyer's QR code or type their pickup code. That releases your payment, and Stripe deposits it to your bank once a week, on Fridays.

Never take cash or a separate payment at pickup: everything is paid through the site.

Cancellations, no-shows and refunds

  • A buyer cancels within 24 hours of ordering: they get the produce price back and the item goes back on your listing. No fee either way.
  • A buyer cancels later, or never turns up: you are paid a 10% restocking fee and the produce goes back on your listing. For a no-show, you report it once the buyer's 3 days are up; they have 48 hours to respond, then it closes.
  • You cancel or reduce an order (a poor harvest, say): the buyer is refunded in full for that part, including their share of the service fee, and you aren't paid for it. Now and then is fine; if you cancel 5 or more orders within 7 days, your listings are paused until we review your account. Lost a crop to weather or something else outside your control? Tell us; we can reset your count.
  • An order isn't marked ready in time: the buyer can cancel for a full refund, and an order still not ready after 7 days is cancelled and refunded automatically. You aren't paid for it.
  • After pickup: if a buyer tells us they didn't receive something you marked as handed over, we look into it, and may hold or recover that payout if it wasn't supplied.

What you can sell

Things you grew or made yourself, in these categories: Vegetables, Fruits & Berries, Herbs & Spices, Mushrooms, Honey & Jam, Fresh Eggs, Cut Flowers, Plants & Seedlings. Mushrooms must be ones you cultivated, and plants ones you grew or propagated. Seeds, meat, dairy, baked goods and crafts can't be listed.

You are responsible for following your state's rules for what you sell, such as licences for eggs or plants and cottage-food rules for honey and jam. Sales tax is worked out and collected for you at checkout.

What you need to start

  • A farm profile: your farm name, a photo and a pickup address (it stays private until an order is ready).
  • A payout account, set up through Stripe in a few minutes: the identity details Stripe asks for and a bank account for your deposits.
  • Your first listing: pick a category, add a photo, price and amount, and post.
Start selling

Full details: Seller Terms and the FAQ.

Looking to buy instead? See why people buy here